GENERAL CONDITIONS OF USE AND SALE
1º.- Legal Framework
In compliance with current regulations, the entity RESHAPE YOUR BODY, S.L. that operates through the internet from this website www.reshape-your-body.comthe general conditions of use and sale of the products and / or services offered through it and from which the rights and obligations of the parties.
The present General Conditions of Use (hereinafter “Conditions”) have as a function to regulate the relationship between RESHAPE YOUR BODY, S.L. (hereinafter the “Provider”) and customers (hereinafter the “User”), relating to all transactions made through the website of the online store.
2º.1.- Offer Company
This company has its legal address, to which it can direct, where appropriate, claims at the following address:
SOCIAL REASON: RESHAPE YOUR BODY, S.L
ADDRESS: C / MORALES 92, 29100, COÍN, MÁLAGA.
* RESHAPE YOUR BODY, S.L acts as distributor of PM International. At all times you can provide those users who request the necessary information about it. And from somewhere else:
2º.2.- The User
User or customer, the Internet user who acquires this condition, by registering on the website, using a form and to which are assigned user and password keys, over which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider, as we will see in the User Registrationsection.
By accepting these Conditions, the User declares:
1. That he is a person with the capacity to contract according to the current regulations.
2. That you have read and accept these Conditions
The User shall always have access, and in any case, prior to the start of the product contracting procedure, to the conditions, and may be stored and/or reproduced in a durable medium.
5th.- Validity or Duration
The period of validity or duration of these Conditions and specific conditions of contract, will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and / or appropriate to the hiring of any products.
The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification by the User. The User undertakes to read carefully the contracting conditions, whenever it proceeds to the hiring of a given product that they have been subject to modification since the last time they accessed.
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all the rest of the Conditions.
8º.- Purpose of the contract
These general conditions regulate the intermediation of the purchase and sale of the products offered by RESHAPE YOUR BODY, S.L as official distributor of PM International through the online store WWW.reshape-your-body.com through the mechanisms set out below.
As a distributor, the User does NOT make the direct purchase to RESHAPE YOUR BODY but to PM International in the following terms.
9º.1.- Purchase process
The purchase process is easy and simple.
Through our website, the user can choose between different packages of different prices and products; Once you have chosen the product you want to buy, you must fill in the form with
the mandatory information requested on the page.
The User may also make the purchase by requesting through our WEB a call or through the “CHAT” tab.
Next RESHAPE YOUR BODY, S.L. you will create an account in the Online Shop of your Supplier PM International and the purchase of the selected products.
9º.2.- Methods or Payment Modes
In general, the User may choose the payment method:
A) By credit card, for which it will facilitate, among others:
(i) name and surnames;
(ii) card number;
(iii) CVV / CVC;
(iv) expiration date of the card;
The data of your card will be stored in our database and will be transferred to PM International with the sole purpose of executing the contract and purchasing the requested order through our WEB for which the User gives his consent.
B) By bank transfer
You must make the transfer to the account that will be indicated in a timely manner. In this case RESHAPE YOUR BODY, S.L will only transfer User data to PM International to manage the order for which you have given consent.
* NOTE: THE OBLIGATION OF PAYMENT WHEN MAKING THE ORDER.
General Provisions on the Payment Process
- The payment order given by the User necessarily implies adherence to these General Conditions as well as the particular conditions of the order.
- For any form of payment chosen by the User, all payments will be subject to the terms and conditions applicable to the User by the financial entities involved or by the payment platforms in a secure manner.
- Once the payment has been made correctly, and depending on whether the payment method chosen is with a credit card or a transfer, the customer will receive a confirmation email from the Manufacturer (PM International) for the first case and an email from the party. of Resahpe Your Body confirming the request for the second case.
The Provider and / or the Manufacturer reserve the right to cancel payments or orders in the case of indications of fraudulent operations, informing the competent authorities of the conducts that are susceptible of investigation for the prevention of fraud.
9º.3.- Order Confirmation
The Order will be understood to be made when the User is confirmed by RESHAPE YOUR BODY, S.L.
9º.4 .– Shipping and delivery time
The deadline for sending and delivering your order once confirmed, will be done by PM International and are indicated on business days ranging from 48H to 72H.
If for any reason of other people’s cause and force majeure we could not meet the delivery date, we will inform you of this circumstance and we will give you the option to continue with the purchase by establishing a new delivery date or cancel the order with the refund total of the price paid.
9º.- User Registration
RESHAPE YOUR BODY once the User selects any of the products offered by our WEB, registers it in the PM International platform and then he will receive an email with the Registration as a PM International User that will provide access to the web.
10º.- Geographical scope
This website WWW.reshape-your-body.com operates and sells, only in territory throughout the national territory, Germany, United Kingdom, Switzerland and Austria. From now on, this geographical area will be understood as “the Territory”. Therefore, only the products will be distributed in the Territory. The use of this website and any purchase made in it is considered made in Spain, and therefore subject to current Spanish laws and regulations.
The Provider does not accept or deliver orders outside the mentioned Territory.
All of the above is indicated without prejudice to the fact that soon we can offer these services in the excluded areas, in which case it will be announced in advance on this website.
11º.- Product Information
The Provider as distributor of PM International makes available to the Users all the information related to the characteristics of the products, which in turn can be verified on the website of the latter.
12th.- Taxes, currency and shipping costs
The prices indicated for each product include the Value Added Tax (VAT) and in any case they will be expressed in the Euro currency (€). These prices include the shipping costs of the product purchased.
13º.- Language in which the contract is developed
The contracting procedure and the pre-contractual information is in Spanish, English and German and these will be the languages that will be used to carry out the contracting.
14º.- Product availability
The purchase of the products is under request, does not have stock. In case of delay of the shipment, the User will be previously notified.
15º.- Types of products
The website has a wide diversity of products at very competitive prices with everything related to health, wellbeing and performance, distributed in categories for easy search. In addition, the User through the “Opportunity” tab may receive information about the possibility of becoming a distributor of PM International.
16th.- Maximum order amount
There is no maximum order.
17º.- Expand, Cancel, Return a product
In this WEB you can not extend an order after the purchase is finished. For this, the User must make a new purchase.
Once you have received your order, you can cancel or cancel it, as long as the product has not been used, has its original packaging and corresponding manuals, as well as all its original
accessories or promotional gifts if there were any within 14 days Natural after the receipt of your order.
We remind you that by making use of your right of withdrawal, the refund of the money paid for the product / s purchased will be made and will include the amount of the purchase and if there existed, delivery costs in the least expensive mode of ordinary delivery with the exception of return shipping costs that will be borne by the User.
You can not return items, exercising the right of withdrawal, that do not have their original packaging intact and without unsealing as well as any type of customized product for the customer. In this sense, the return of all those products that present some type of manipulation of the protective film of the box or wrapper will not be accepted, otherwise the value of the item will suffer a depreciation of the same.
In the case of products that require its opening and use to know if they work properly, the Provider, will require to accept your return that the product that is returned, is in perfect condition and also, having all its elements, packaging and wrappers.
And you must also make sure that:
a) It has not been used incorrectly or negligently, has not been manipulated in an
inappropriate or reckless manner and has not been subjected to abnormal or
b) Has not been involved in any accident or has been damaged when trying to
repair or modify it.
c) It has not been used in a manner contrary to that established by the
manufacturer in the instructions of the Product.
d) It has not deteriorated due to natural wear after its reception.
This provision does not affect the rights recognized to the consumer by current legislation.
To exercise your right of withdrawal or cancellation you must contact RESHAPE YOUR BODY, SL at the address C / Morales 92, 29100, Coín, Málaga or through the email TEAM@RESHAPEYOUR-BODY.COM requesting cancellation or refund formally within the term of 14 days after the order is made or received the same.
Next RESHAPE YOUR BODY, S.L. As soon as possible and in any case within a maximum period of 14 days from the date of receipt of the email or letter exercising your right, and once analyzed the returned product, will inform you if the return of the same.
In the affirmative case, it will proceed to the reimbursement in the same terms and conditions to the contracted one.
RESHAPE YOUR BODY, S.L. You can refuse to make such refund while you have not received the product in their facilities or that the User does not prove that they have returned it in a reliable manner.
The return of the products will be made at the address of RESHAPE YOUR BODY, S.L., that is, C/ Morales 92, 29100, Coín, Málaga within the aforementioned period.
The rights recognized by current legislation are safe.
18º.- Exceptions to the right of withdrawal
The right of withdrawal does not apply to the delivery of:
- Products that may alter their nature
- Outside of the term of 14 days from the execution of the order or receipt thereof.
Where can I check my bill? The invoice will always be printed along with the order.
20º.- Tax on added value
In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).
20º.- Customer Service: Help, Suggestions and Claims
At any time, you can contact our Customer Service to ask for help, put suggestions or complaints by writing to TEAM@RESHAPE-YOUR-BODY.COM, or through the “CHAT” tab that you can find in our WEB.
21º.- Guarantee of the products
All items offered on our website have the official manufacturer’s warranty under the terms established by law, for a period of 30 DAYS from the date of delivery.
This guarantee period of 30 days, from the delivery of the product, although it does not include deficiencies caused by negligence, beating, incorrect use or improper handling, incorrect installations not made by authorized Technical Services when appropriate … etc, nor materials that are worn by use.
So that you can make the guarantee effective, contact the customer service, by phone or email, where they will inform you of the process to follow.
22º.- Rights of the Provider
Preserve, modify or suspend your website without prior notice.
- Modify the price of the offers.
- Reject orders due to lack of stock or customer default.
- Reject access to computer tools to clients in case of non-compliance with these conditions.
- Perceive the amount of the customer’s purchases, accepted the transaction.
- Reserve the domain and keep full ownership of the item until the full payment by the customer.
- Not reproduce, alienate or dispose of the information published by the Provider in all its contents without the express permission of the company itself.
- Proceed to correct or amend human or computer errors.
23º.- Limitation of liability
All the information provided by the User to the Provider and through the corresponding forms must be true. It is the responsibility of the User to keep the data supplied to the Provider, duly updated. In any case, the Provider disclaims any responsibility for damages or losses caused as a result of having provided false, insufficient, inaccurate or incorrect information.
Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms.
The Provider will not be responsible in those cases in which it corresponds to the parents, tutors or legal representatives of the Users who are minors or incapacitated, authorize the access, supply of personal information or use of the website or the hiring of any products or services provided through the applications or web platform.
It will be the responsibility of the mentioned parents, guardians or legal representatives to supervise the access and use of the minor or incapacitated person to the hiring of the products and services provided through www.reshape-your-body.com.
The access of Users to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on
the User’s computer equipment. In any case, it will be up to the User to have the necessary tools to detect such viruses or computer elements of a harmful nature. Consequently, the provider will not be responsible for any damage caused to the computer equipment of the Users or third parties during access to the Contents.
The Provider will not respond for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered.
24º.- Applicable Law and Jurisdiction
These conditions will be governed or interpreted in accordance with Spanish legislation in matters that are not expressly established. The provider and the user, agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions, to the Courts and Tribunals of the user’s address.
In the event that the user has his domicile outside Spain, the provider and the user, expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of THE OWNER OF THE WEB.
25º.- Online litigation resolution platform for consumers and merchants
The European Commission has launched a platform to help consumers and merchants resolve disputes relating to purchases made on the Internet.
Address to the platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES